Privacy policy.

Society Services and Electronic Commerce, the owner of the site and data controller is:

Data Controller

Ontravelers App, S.L. (“Ontravelers”)

CIF: B67430512

Address

Ronda Maiols, 1 San Quirze del Vallès (08192-Barcelona)

Commercial Registry of Barcelona

T 46909, F 6, H B 534999, I 1

Use and Purpose of the Data Collected

The data we request in the various forms on our website are appropriate, relevant, and strictly necessary for the purpose of managing and processing the request you have made and to be able to send you information about our services. You are not obliged to provide this data. Mandatory data fields are specified in the form itself, and refusal to supply them will result in our inability to process your request. Additionally, you assure us that all the data provided is true, accurate, and pertinent to the purpose for which we request it.

The personal data provided will be retained as long as the commercial relationship is maintained, and once it ends, the data will be blocked for the legally established period before being destroyed.

Submitting the data implies your express authorization to incorporate it into our corresponding files, provided the Company considers it appropriate for managing the request you have made.

We inform you that your data may be transferred to third parties for the purpose of assisting us in the contracted service, as well as transfers resulting from legal or contractual obligations.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to offer our products and services. Your data is stored through Shopify's data storage, databases, and the general Shopify application. Your data is stored on a secure server behind a firewall. Shopify may transfer data stored on its servers to other companies and vice versa, for the purpose of analyzing and conducting personalized commercial communications.

In general, our suppliers will only collect, use, and disclose your data to the extent necessary to allow them to perform the services they provide to us.

However, some third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for purchase-related transactions. For these providers, we recommend that you read their respective privacy policies to understand how your personal information will be handled.

By accepting the checkbox in the form, you consent to the sending of information about our services that may be of interest to you.

It is important for us to keep your personal data updated, so please inform us of any changes. Otherwise, we are not responsible for the accuracy of the data. We consider that if you do not expressly cancel your personal data from our files, you remain interested in being included in them as long as the Data Controller deems it appropriate and it is suitable for the purpose for which it was obtained.

Rights of Data Subjects

The holder of personal data has the right to:

  • Obtain confirmation as to whether the Data Controller is processing their personal data or not.

  • Access their personal data, as well as request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

  • In certain circumstances, request the limitation of the processing of their data, in which case the Data Controller will only retain it for the exercise or defense of claims.

  • In certain circumstances and for reasons related to their particular situation, object to the processing of their data.

  • In certain circumstances, by virtue of the right to portability, have the right to receive their personal data in a structured, commonly used, and machine-readable format and transmit it to another controller.

The holder can exercise their rights:

  • By email to ontravelers@ontravelers.com indicating "Data Protection" in the subject line.

  • If you believe your rights have not been adequately addressed, you have the right to file a complaint with the Spanish Data Protection Agency.